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The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

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Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Medicare Mental Health on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Medicare Mental Health for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

Western Sydney Recovery College - North Parramatta

By Primary Health Networks

Access this service

Access in person

About this service

Western Sydney Recovery College delivers FREE educational workshops to assist people in their recovery and increase knowledge, skills and awareness of mental health within the community.

Service for

Carers (family, friends, professional carers)
Carers (family, friends, professional carers)
People with a diagnosed mental health condition
People with a diagnosed mental health condition

Cost

Free

Age group

18 years and over

Engagement

Delivered by a registered counsellor

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