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Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis
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Supporting your patients Find services for your patients Working alongside Medicare Mental Health services Skilling up Understanding blended care
About Medicare Mental Health Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements
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Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis
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Supporting your patients Find services for your patients Working alongside Medicare Mental Health services Skilling up Understanding blended care
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About Medicare Mental Health Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements

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Language support / I don't speak English

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Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health (transitioning to Medicare Mental Health) on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health (transitioning to Medicare Mental Health) for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Clinical assessment and treatment

Sonder Centre - Edinburgh North

By Primary Health Networks

Access this service

Access in person

About this service

We support people living with mental health concerns to improve their wellbeing and pursue a life with meaning, hope and purpose. Support for: Adult Mental Health Alcohol & Other Drugs Support Aboriginal Health Community Health Employment Support

Cost

Free

Availability

Mon: : 9:00am – 5:00pmTues: 10:00am – 6:00pmWed-Fri: 9:00am – 5:00pmSat-Sun: Closed

Engagement

Delivered by a mental health professional

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