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The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

Information and referral helpline

National Debt Helpline

About this service

National Debt Helpline is a not-for-profit service that helps people manage their money problems. We’re not a lender and we don’t ‘sell’ anything or make money from you. Our professional financial counsellors offer a free, independent and confidential service.

This service may help:

  • Understanding personal debt
  • Providing advice and connecting you with the right service
  • Non-judgmental financial counselling

Service for

Anyone in need
Anyone in need

Cost

Free

Availability

Monday - Friday: 9:30am to 4:30pm AEST

Duration

1 day or One-off service

Engagement

Delivered by a registered counsellor