Translating and Interpreting Service (TIS National)
If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:
Ask the interpreter to call Head to Health (transitioning to Medicare Mental Health) on 1800 595 212.
You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.
When you are speaking with the interpreter, they will call Head to Health (transitioning to Medicare Mental Health) for you and interpret your conversation.
This service is for Emergency Service Workers and their loved ones aged 18 years and over. ESWs include Fire Fighters, Forest Fire Management, Animal Rescue, Marine Rescue, Police, Paramedics, State Emergency Services and other Emergency Service Workers.
This service may help:
Check-in on your mental health
Access up to 12 free sessions with our clinicians.
Information and resources on managing your symptoms
Service for
Emergency responders
Anyone in need
Cost
Free
Age group
18 years and over18 years and over
Availability
Mon-Fri: 9am-5pm
Duration
Service over multiple sessions (e.g. online course)
Engagement
Delivered by a mental health professional
Therapy framework
Cognitive Behaviour Therapy (CBT)
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