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Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis
How to support someone Talking to someone about their mental health Helping someone navigate the next steps Looking after yourself as a carer
Supporting your patients Find services for your patients Working alongside Medicare Mental Health services Skilling up Understanding blended care
About Medicare Mental Health Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements
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Finding the right balance Looking after your wellbeing Coping with unexpected events
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Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis
Giving support
How to support someone Talking to someone about their mental health Helping someone navigate the next steps Looking after yourself as a carer
For health professionals
Supporting your patients Find services for your patients Working alongside Medicare Mental Health services Skilling up Understanding blended care
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About Medicare Mental Health Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements

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Translating and Interpreting Service (TIS National)

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If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health (transitioning to Medicare Mental Health) on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health (transitioning to Medicare Mental Health) for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

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Kids Helpline

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.
07 3368 3399
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Accredited Service Provider - National Safety and Quality Digital Mental Health Standards

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

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Available Services

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