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Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis
How to support someone Talking to someone about their mental health Helping someone navigate the next steps Looking after yourself as a carer
Supporting your patients Find services for your patients Working alongside Medicare Mental Health services Skilling up Understanding blended care
About Medicare Mental Health Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements
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Finding the right balance Looking after your wellbeing Coping with unexpected events
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Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis
Giving support
How to support someone Talking to someone about their mental health Helping someone navigate the next steps Looking after yourself as a carer
For health professionals
Supporting your patients Find services for your patients Working alongside Medicare Mental Health services Skilling up Understanding blended care
About
About Medicare Mental Health Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements

What are you looking for today?

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What are you looking for today?

Common searches

Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health (transitioning to Medicare Mental Health) on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health (transitioning to Medicare Mental Health) for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Info and factsheets

Everybody makes mistakes

By Kids Helpline Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

Access online

About this service

Free online information that helps young people, under the age of 12, feel comfortable in making and learning from their mistakes.

This service may help:

  • Better understand what you are experiencing
  • Learn from your experience and change what you would do next time
  • Access Kids Helpline support

Cost

Free

Age group

4 to 11 years

Availability

24/7

Duration

1 day or One-off service

Engagement

Self-guided

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