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Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis
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Supporting your patients Find services for your patients Working alongside Medicare Mental Health services Skilling up Understanding blended care
About Medicare Mental Health Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements
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Getting started Quiz - Find your support options Navigating mental health services Starting the conversation Preparing for your first appointment What to do after your appointment What to do after a diagnosis
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How to support someone Talking to someone about their mental health Helping someone navigate the next steps Looking after yourself as a carer
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Supporting your patients Find services for your patients Working alongside Medicare Mental Health services Skilling up Understanding blended care
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About Medicare Mental Health Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements

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What are you looking for today?

Common searches

Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health (transitioning to Medicare Mental Health) on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health (transitioning to Medicare Mental Health) for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

SuicideLine Victoria

By SuicideLine Victoria Accredited

This provider is accredited through the National Safety and Quality Digital Mental Health Standard

Access this service

1300 651 251
Access by phone
Book a video call
Go to webchat

About this service

SuicideLine Victoria is a 24/7 telehealth service that offers free professional phone and online counselling for people living in Victoria.

This service may help:

  • Anyone who is at risk of suicide
  • Anyone who is concerned about someone at risk
  • People experiencing emotional or mental health issues

Service for

Anyone in need
Anyone in need

Cost

Free

Age group

18 years and over

Availability

24/7

Duration

Service over multiple sessions (e.g. online course)

Engagement

Delivered by a registered counsellor

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