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Supporting your patients Find services for your patients Working alongside Medicare Mental Health services Skilling up Understanding blended care
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About Medicare Mental Health Head to Health Clinics Victoria Accessibility and languages Safety and quality in digital mental health News and announcements

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Language support / I don't speak English

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Information available in other languages

Visit the following pages to access information in these languages:

 

Translating and Interpreting Service (TIS National)

tistranslation

If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:

To access TIS National:

  1. Call TIS National on 131 450
  2. Tell the operator the language you speak
  3. Ask the interpreter to call Head to Health (transitioning to Medicare Mental Health) on 1800 595 212.

You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.

When you are speaking with the interpreter, they will call Head to Health (transitioning to Medicare Mental Health) for you and interpret your conversation.

You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.

Read more about accessibility and languages.

Counselling

Phoenix Centre - Early Intervention Program

By Phoenix Centre Migrant Resource Centre (MRC Tas)

Access this service

Access in person

About this service

The Early Intervention Program provides individual and family counselling as well as group programs for people from a humanitarian migrant background.

This service may help:

  • Access individual and family counselling.
  • Access group programs where you can learn alongside peers.
  • Learn skills to improve your mental health and wellbeing.

Cost

Free

Availability

Monday - Friday: 9am - 5pm

Duration

Service over multiple sessions (e.g. online course)

Engagement

Delivered by a registered counsellor

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