On the Line
Professional social health organisation that delivers phone and digital counselling solutions.
Language support / I don't speak English
Information available in other languages
Visit the following pages to access information in these languages:
- Arabic / عربي
- 廣 東 話 / Traditional Chinese (Cantonese)
- 普通话 / Simplified Chinese (Mandarin)
- Ελληνικά / Greek
- Italiano / Italian
- 한국어 / Korean
- Tiếng Việt / Vietnamese
Translating and Interpreting Service (TIS National)
If you need mental health support in your language, contact Medicare Mental Health through the Translating and Interpreting Service (TIS National). TIS National covers more than 100 languages and is available 24 hours a day, 7 days a week, for the cost of a local call:
To access TIS National:
- Call TIS National on 131 450
- Tell the operator the language you speak
- Ask the interpreter to call Head to Health (transitioning to Medicare Mental Health) on 1800 595 212.
You may need to wait on the line for the interpreter, or the operator may need to call you back when an interpreter is available.
When you are speaking with the interpreter, they will call Head to Health (transitioning to Medicare Mental Health) for you and interpret your conversation.
You can also visit National Accreditation Authority for Translators and Interpreters (NAATI) for more translation and interpretation services.